Position Purpose/Summary

Dependable for benefits related client benefit to all City representatives and retirees. Work is performed beneath the supervision of the Protections Executive. No supervision is worked out over other representatives.

Essential Functions

• Reacts to representative benefits questions from City workers through walk-ins, mail or phone calls.
• Forms all qualification changes for restorative, dental, life and FSA’s. Utilizes City finance
• framework, Cigna framework, Gatekeeper framework for preparing purposes.
  Plans notices to the GIC.
• Keeps up worker records with all overhauled data.
• Forms all passing claims for City workers and retirees and works with recipient designees for determination of claim issues or passing advantage installments.
• Forms active mail and disseminates division mail.

Knowledge, Skills, and Abilities

• Solid computer and client benefit aptitudes.
• Information of worker benefits counting qualification, claims and administrative necessities.
• Fabulous abilities in verbal and composed communication.
• Capacity to investigate and resolve issues autonomously.

Education and Experience

• High school diploma or equivalent.
• Three to five years of group health insurance experience.

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